Excellent question! For starters, the annual cost of a competent and qualified full-time senior designer is over €80,000 per year (and good luck finding a good one available). In addition, you may not always have enough work to keep your graphic designer busy continuously but you are therefore obliged to pay them, even if they don’t have much to do.

With the monthly plan, you can pause and resume your subscription as often as needed to ensure you only pay your Kamoo® designer when you have work available for them.

Discover our plans and get started.

Once you’ve signed up for a plan, you can add as many design requests to your queue as you want. They will be delivered to you one by one, according to the order you have established.

This will all depend on your package. Generally, 72 hours (3 days) or less. However, more complex requests may take longer.

Discover our average deadlines depending on the type of project

Don’t be surprised but Kamoo® is a one-of-a-kind graphic studio with 2 team members.

This means that you will work directly either with Laurence or with me, the 2 founders of Kamoo®.

However, certain more advanced requests such as technical modifications to websites or plugins, videos or personalized illustrations may be provided by external members.

Our clients can expect regular communications with our team whether via email, Trello or Slack.

To summarize, we try to make ourselves as available as possible while leaving ourselves a significant margin of progression on the projects of each of our customers.

We understand that you may not have enough design work to fill an entire month. You only have one or two design requests at the moment. This is where pausing your subscription comes in handy.

Billing cycles are based on a monthly period (20 days (4 x 5 days) + 2 days offered). If you sign up and use the service for 10 days and then decide to pause your subscription, this means the billing cycle will be suspended.

Then you will have 12 days of service remaining to use at any time in the future, with no time limit.

We mainly use Adobe tools, namely Photoshop, Illustrator and Indesign.

We also specialize in Powerpoint and Word software.

Kamoo® offers great flexibility in how you request designs including through the Trello tool.

Designs are most often requested directly through Trello, by sharing Google docs or wireframes, or even by recording a brief video (for those who prefer not to write their briefs).

We prefer to use Trello to avoid problems receiving emails or calls. We need a written record.

No worries! We will continue to rework the design until you are 100% satisfied.

However, it is a partnership and this also involves attentive listening to our advice during creations.

We won’t do anything just because you ask.

Indeed. Kamoo® plans do not cover the following design work: 3D modeling, animated graphics (GIFS, etc.), overly complex illustrations, and in-depth print design (magazines, books, etc.).

Website management is done using a web supplement presented in our packages.

As for the production of videos (classic or motion design), we offer them on a specific site :
www.motion-design.lu

No worries. You can pause your subscription once completed and come back when you have additional design needs.

There is no need to waste the rest of your subscription.

You have plenty of time to request a design.

Due to the quality of the work offered and the unique method offered to you, please be aware that no refunds will be made.

No, Kamoo® has set itself the principle of refusing to work with certain clients, namely: certain catering trades (butchers, fishmongers, etc.), large supermarkets (Auchan, Leclerc, etc.), large food groups (Nestlé, Danone, Ferrero…), pet stores, arms sellers or certain banks (BGL) for example

The full list is available on this page.

After 6 years in Hellange, our offices will move to Dudelange in May 2023.

But we also have partnerships with freelancers based all over Europe, the United States and even Asia. We work with clients in over 10 countries, so no matter where you are, we can work with you to provide an experience that gives you the results you expect!